Duygu Özler
Bridging Minds & Hearts: Mediation Skills to Foster Compassionate Learning
This session, explores how integrating compassionate communication and mediation techniques can transform the classroom into a more inclusive, empathetic, and effective learning environment. As educators, our role extends beyond delivering content—we mediate interactions, resolve conflicts, and foster mutual understanding. Compassion strengthens these efforts, helping students feel seen, heard, and valued. We will also delve into the CEFR to examine how mediation is reflected in learning objectives and how it can be implemented in everyday teaching practices. By the end of the session, participants will leave with practical strategies to build a more compassionate and collaborative classroom culture.
Who is Duygu Özler?
Duygu Özler has been in the ELT world for over 20 years. She has a BA in American Culture and Literature and an MA in English Language Teaching. She holds an ICELT, DELTA, Teacher Training Certificate (Sabancı University) and Trainer Training Certificate (Anatolian Training Institute).
She has worked at various institutions ranging from elementary schools to universities in different parts of Turkey, as a teacher, an administrator an trainer.
She is one of the founding members of TESOL Turkey Association (İngiliz Dili Öğretimi Ve Mesleki Gelişim Derneği). Her research interests include teacher research, in-service teacher education, critical thinking in education and testing and assessment. Currently, she is working as as the Marketing Manager for Western Europe.
Duygu Özler 20 yılı aşkın süredir ELT dünyasındadır. Amerikan Kültürü ve Edebiyatı alanında lisans ve İngilzice Öğetmenliği alanında yüksek lisans derecesine sahiptir. ICELT, DELTA, Öğretmen Yetiştirme Sertifikası (Sabancı Üniversitesi) ve Eğitmen Yetiştirme Sertifikası (Anadolu Eğitim Enstitüsü) sahibidir.
Türkiye'nin farklı yerlerindeki ilkokullardan üniversitelere kadar çeşitli kurumlarda öğretmen, eğitmen ve idareci olarak çalıştı.
TESOL Türkiye Derneği'nin (İngiliz Dili Öğretimi Ve Mesleki Gelişim Derneği) kurucu üyelerindendir. Araştırma ilgi alanları arasında araştırma, hizmet içi öğretmen eğitimi, eğitimde eleştirel düşünm ve ölçme değerlendirme yer almaktadır. Halen Macmillan Education yayınevinde Batı Avrupa Pazarlama Müdürü olarak görev almaktadır.
Steve O'Farrell
Senior Learning Consultant – PTE Master Trainer
Steve O'Farrell has been in education for over 25 years and has been training teachers for more than 15 of these years. He now travels around Turkey and abroad, training for Pearson Education. A passionate and energetic presenter, his humorous sessions strive to impart valuable concepts and vision.
